How do I delete my Sky Bet account?
If you wish to close your account please contact us and we will be happy to close your account. If you are wishing to close your account due to personal gambling concerns, please consider applying a self-exclusion or a cool-off period.
Can you have two Sky Bet accounts?
Can I open more than one account? It is Sky Bet policy to allow only one account per customer. This means that if we find a customer to have more than one account, we reserve the right to close it immediately and if you try and open another account this may be refused.
Can you remove a self-exclusion?
The End of Your Self-Exclusion
At any time after your Minimum Exclusion Period has expired, you may also choose to deactivate your self-exclusion. If you choose to deactivate your self-exclusion you must contact the GAMSTOP Contact Centre by phone.
Do Sky Bet close winning accounts?
Firstly, Sky Bet does not close customer accounts for anything other than responsible gambling or fraud purposes. We do not close accounts simply because a customer wins, or even if we expect them to win. And when we do restrict customers, it isn’t largely about whether they win or not.
Does GamStop affect credit rating?
Your participation in the GamStop program will not have any impact on your credit score. Because this service is completely confidential and does not expose your personal information or financial data to anyone.
How do I get unbanned from Sky Bet?
If you wish to re-open your account you can do so when your self-exclusion has expired, you will need to contact us by phone, and then enter into a 24 hour cooling-off period before being able to gamble. We will only be able to remove the Self-Exclusion if the expiry date is before today’s date.
How long does self-exclusion last?
Once in effect, self-exclusion remains in force for up to 5 years, but you have a cooling-off period of 24 hours. A nominated person at the venue (usually known as the customer liaison officer) should explain the exclusion process to you.
Is self-exclusion permanent?
Operator self-exclusion is a formal process whereby you request permanent exclusion through the Barstool Sportsbook & Casino that will prevent you from accessing this or any other Penn National Gaming, Inc.
What must a customer do before they are allowed to gamble again following a self-exclusion?
Once you have made a self-exclusion agreement, the gambling company must close your account and return any money in your account to you. It must also remove your name and details from any databases it uses.